Family Support Line - Call 1.877.991.2737

8 AM - 10 PM, 7 days a week including holidays

Family Support Line - 1.877.991.2737

Emergency? Call 911. Mental Health and Addiction Crisis? Call 811.

Need to talk to someone?

Do you need someone to talk to or help navigated challenges as a family member with a loved one who has an addiction? Are you feeling overwhelmed and not sure where to turn or what to do? Our Family Support Line provides compassionate assistance when you need it most.

What we offer:

For individuals and families affected by addiction, we offer empathetic support, practical advice, and information about available resources. Whether you need coping strategies or just someone to listen, we're here to help.

Reach out to our Toll-Free Family Support Line by dialing 1.877.991.2737. We're available from 8:00 AM to 10:00 PM, seven days a week, offering free and confidential support. This phone service is provided by trained facilitators who understand how the challenges of addiction impacts families and are here to support you.

Remember, you are not alone. If you need support, guidance, or a listening ear, our Family Support Line is here for you. Please don't hesitate to give us a call.

How we can help:

Here are some ways our Family Support Line can assist you:

  • Listening: We're here to listen without judgement.

  • Problem solving: We can help brainstorm solutions to challenges.

  • Empathetic support: We understand the emotional toll that addiction can take. You can count on us for empathy and understanding.

  • Information and referrals: We can provide information about local resources and treatment options available in your area.

  • PEP programs and meetings: Learn about PEP Society programs and events.

  • And much more: We're here to support you through all addiction-related challenges.

Details about the Support Line

  • Hours of operation: Available from 8:00 AM to 10:00 PM, seven days a week including holidays.

  • Leave a message: Your call matters to us, and we're here to help. If you call and you don't get an answer, please leave a message and we'll get back to you as soon as possible. You don't need to explain why you're calling; simply leave your first name and number.

  • Free and confidential: Our services are free to use and completely confidential.

Contact Us

Have a question?

Have questions or want more information about PEP or our programs? Contact us and we’d love to help!


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